Our Centre endeavors to exceed the expectations of our clients in all aspects of service, by:
- Responding promptly to our clients’ needs,
- Managing our clients’ matters in an efficient, caring and proactive manner,
- Handling each matter with accountability and responsiveness, as if we were representing ourselves,
- Communicating regularly and clearly with our clients, and
- Looking to achieve the solution(s) desired by our clients.
We focus our attention on the dispute settlement aspects of our client’s business so that our clients can focus their attention on the success of their business.
We listen carefully to our clients, and draw on our broad practice capabilities, deep knowledge, and diverse industry expertise to provide thoughtful advice and creative, results-driven solutions. We continually expand and enhance our knowledge, skill sets, and service capabilities to fulfill our clients’ changing needs and proactively stay abreast of changes in laws, business and industry, markets, and other external factors that might affect our profession, clients and prospective clients as well as our own firm.
As we look to the future, we will make use of cutting-edge dispute resolution and business technologies and methodologies, to assure that we continue to deliver the highest quality mediation services to our clients. We will strive to incorporate new practice areas and opportunities so that we can continue to adapt to the growing and ever-changing needs of our clients and the mediation industry.